OVERVIEW
This website is operated by RDB Agency. Throughout the site, the terms “we,” “us,” and “our” refer to RDB Agency. RDB Agency offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting this site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Sale,” “Terms of Service and Use,” “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on our own servers.
ARTICLE 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us permission to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ARTICLE 3 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
ARTICLE 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
ARTICLE 5 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
ARTICLE 6 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
ARTICLE 7 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 8 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; and other actions as outlined in this section.
ARTICLE 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
ARTICLE 10 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless RDB Agency from claims or demands as outlined in this section.
ARTICLE 11 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
ARTICLE 12 – TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ARTICLE 13 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
ARTICLE 14 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 6 Chemin à Haies, 7321 Blaton, Belgium.
ARTICLE 15 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
ARTICLE 16 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us by email at contact@pokemon-online-shop.com.
ARTICLE 17 – CANCELLATION
Order cancellations are only possible if your order has not yet been prepared.
ARTICLE 18 – WITHDRAWAL
18.1 – Legal Withdrawal Period
On this website, we offer you the option to exercise your right of withdrawal within a 14-day period from the receipt of the products. You then have an additional 30 days to return the products after communicating your decision to withdraw.
For orders containing multiple products placed on this site, the 14-day period to notify your decision to withdraw starts from the receipt of the last product.
18.2 – Conditions for Exercising the Right of Withdrawal
In the event of exercising the right of withdrawal, only the price of the purchased product(s) and the shipping costs will be refunded. The return shipping costs will remain your responsibility.
Whenever possible, returns should also include a copy of the purchase invoice for optimal management.
To exercise your right of withdrawal in accordance with legal provisions, you will find the model withdrawal form below, which should be sent to the following address: RDB Agency, Chemin à Haies 6, 7321 Blaton, Belgium. You may exercise your right of withdrawal by any means, including postal mail or email, clearly expressing your desire to withdraw and specifying the order concerned by this withdrawal.
Once the withdrawal form or declaration has been sent to RDB Agency no later than 14 days after receiving your order, you must return the concerned products to the return address provided, within a reasonable timeframe, and no later than 30 days from sending the withdrawal form or declaration.
18.3 – Withdrawal Form
The customer can use the following model withdrawal form:
(Please complete and return this form only if you wish to withdraw from the contract.)
To:
RDB Agency, Chemin à Haies 6, 7321 Blaton, Belgium.
I/We () hereby notify you of my/our () withdrawal from the contract relating to the sale of the following good(s) ()/for the provision of service(s) ():
- Ordered on ()/received on ():
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
(*) Delete as appropriate.
18.4 – Return Address
RDB Agency, Chemin à Haies 6, 7321 Blaton, Belgium.
18.5 – Refund
Upon exercising the right of withdrawal, RDB Agency will refund the amounts paid no later than 10 days after receiving the product back to us, using the same payment method as the original transaction (unless you expressly agree to a different payment method).
ARTICLE 19 – LEGAL WARRANTIES
In accordance with legal obligations, RDB Agency is responsible for defects of conformity that appear on your product within 2 years of purchase.
The legal warranty of conformity applies independently of any commercial warranty that may cover your product.
This warranty allows you to obtain the free repair or replacement of your product, subject to the cost conditions provided by law. Otherwise, if repair or replacement is impossible or has not been implemented within one month of the product being taken in, RDB Agency will refund the price of your product.
For second-hand or reconditioned goods, and after 6 months from the date of purchase, it is up to you to prove that the alleged defect existed at the time of purchase.
To enforce this warranty, the products must be returned to Chemin à Haies 6, 7321 Blaton, Belgium, along with the purchase invoice. Products returned by post must be in packaging suitable for safe transport.
You may also enforce the warranty against hidden defects within two years of discovering the defect. It will then be your responsibility to prove that the defect existed at the time of purchase, that it was hidden, and that it renders the product unusable.
ARTICLE 20 – PERSONAL DATA
Personal data and information concerning you are necessary for managing your order and our business relationship. They may be transmitted to companies involved in these relationships, such as those responsible for executing services and orders for their management, execution, processing, and payment. These data are also kept for security purposes, to comply with legal and regulatory obligations, and to allow us to improve and personalize the services we offer and the information we send to you.
Existence of a Telephone Solicitation Opposition List
If your phone number is collected as part of account creation or during the ordering process, we inform you that your phone number will only be used to process your orders or to contact you with new services. In accordance with legal provisions, you may register on a telephone solicitation opposition list. You can register for free on this list, which applies to all professionals except those with whom you already have a contract.
If you encounter any difficulties, we invite you to first contact our customer service.